Technology Risk Management two-day workshops. Brisbane, Canberra, Sydney, Melbourne, Australia; Brunei and Kuala Lumpur, Malaysia.
This TRM Workshop Program Includes:
- Introduction to Technology Risk Management
- Case Study Introduction and Exercises
- Technology Risk Management Process
- Technology Risk Management Plan
- Technology Risk Identification and Analysis
- Technology Risk Evaluation and Treatment
- Information Security Management
- Project Technology Risk
- IT Outsourcing Risks
- Lessons From Successful and Failed IT Projects
- Review of Case Study
At This Workshop You Will Learn:
- Developments in Risk Management models and standards
- Important considerations in adopting a TRM framework
- How TRM integrates with Organizational Risk Management
- How to implement a TRM program
- How to develop a TRM Plan
- How to identify and analyse technology risks
- How to evaluate and treat technology risks
- Information Security Management requirements
- How to deal with Project Technology Risks
- How to deal with Risk IT Outsourcing Risks
- Lessons From Successful and Failed IT Projects
Rapid advances in technology, particularly in the use of the internet and intranets, mean that technology risk is more significant than ever before. New tools, techniques and approaches are used to develop and deploy business systems and network infrastructure, providing important business benefits carrying new elements of technology risk. Government and private sector organisations worldwide are seeing the need to manage technology risk at organisational, operational and project levels. There is growing recognition that technology risk is not an IT issue but a business issue.
Technology risks associated with implementing or upgrading business systems include:
- Choosing the wrong business system (incompatibility, superior competitive product, bleeding edge technology)
- Cancelled projects
- Cost escalation and schedule over-runs
- Outsourcing problems
- Poor benefits realisation
What You Will Learn:
- Developments in Risk Management models and standards
- Important considerations in adopting a TRM framework
- How TRM integrates with Organizational Risk Management
- How to implement a TRM program
- How to develop a TRM Plan
- How to identify and analyse technology risks
- How to evaluate and treat technology risks
- Information Security Management requirements
- How to deal with Project Technology Risks
- How to deal with Risk IT Outsourcing Risks
- Lessons From Successful and Failed IT Projects
Who Should Attend?
- Internal controls and Risk Management decision makers
- Managers, technical staff and business stakeholders responsible for Risk Management
- Project Managers
- Business Analysts
- Risk Managers
- Information Technology Managers
- Compliance Managers
- Information Technology Infrastructure Managers
- Security Managers
- Information Technology Strategic Planners
- CIOs
- Risk management professionals
- Compliance and supervision professionals
- Auditors
- Security Consultants
About your workshop leader
Ted is Director, Quality Assurance Services at Montrose Computer Services Pty Limited and a Director of Montrose Risk Management Services Pty Limited. Ted is a Fellow of the Chartered Insurance Industry and has over 30 years insurance industry experience. He is also current NSW and National Chairman of the Software Quality Association. Ted is a regular speaker at IT conferences on IT risk management and quality assurance topics. Ted has run training courses in Australia, USA, Singapore, Malaysia and PNG and has consulted to over 80 public and private sector clients, including Australia Post, Australian Wheat Board, Australian Quarantine & Inspection Service, National Computer Board Singapore, Optus and State Rail NSW.
Workshop Structure
Day One
8.30AM Registration
9.00AM SESSION 1 – INTRODUCTION TO TECHNOLOGY RISK MANAGEMENT (TRM)
- Introductions and Workshop Goals
- Modern Risk Management challenges – horror stories
- Risk Management Standards and Guidance – AS/NZS 4360, ISO/IEC 17799, ITIL, COBIT.
- Risk Management Frameworks
- Framework Strengths and Weaknesses
10.00AM SESSION 2 – CASE STUDY INTRODUCTION
10.30AM Morning Coffee
10.50AM SESSION 3 – TECHNOLOGY RISK MANAGEMENT PROCESS
- Technology-Related Risks
- Communication and consultation
- Establishing the context
- Levels of Risk
- Developing risk criteria
11.30AM SESSION 4 – TECHNOLOGY RISK MANAGEMENT PROCESS
- Case Study Exercise
11.50AM SESSION 5 – TECHNOLOGY RISK MANAGEMENT PLAN
- Gaining senior management support
- Developing and communicating the organisational policy
- Accountability, authority and resources
- Risk Management Plan Content
12.30PM Lunch
1.30PM SESSION 6 – TECHNOLOGY RISK MANAGEMENT PLAN
- Case Study Exercise
2.00PM SESSION 7 – TECHNOLOGY RISK IDENTIFICATION AND ANALYSIS
- Risk identification
- Technology Readiness Levels
- Generic sources of risk and their areas of impact
- Risk analysis
- Examples of qualitative, semi-quantitative and quantitative analysis
2.40PM SESSION 8 – TECHNOLOGY RISK IDENTIFICATION AND ANALYSIS
- Case Study Exercise
3.10PM Afternoon Tea
3.30PM SESSION 9 – TECHNOLOGY RISK EVALUATION AND TREATMENT
- Risk evaluation
- Risk treatment options
- Risk treatment plans
- Monitoring and review
4.10PM SESSION 10 – TECHNOLOGY RISK EVALUATION AND TREATMENT
- Case Study Exercise
4.40PM Q&A
SUMMARY
End of Day One
Day Two
9.00AM SESSION 11 – INFORMATION SECURITY MANAGEMENT (1)
- Information Security Risk Management Framework
- Security Policy
- Organizational Security
- Asset Classification and Control
- Personnel Security
- Physical and Environmental Security
9.40AM SESSION 12 – INFORMATION SECURITY MANAGEMENT (1)
- Case Study Exercise
10.00AM SESSION 13 – INFORMATION SECURITY MANAGEMENT (2)
- Communications and Operations Management
- Access Control
- Systems Development and Maintenance
- Business Continuity Management
- Compliance
10.40AM Morning Coffee
11.00AM SESSION 14 – INFORMATION SECURITY MANAGEMENT (2)
- Case Study Exercise
11.20AM SESSION 15 – PROJECT TECHNOLOGY RISK
- Barriers to Success
- Project Profile Model
- Estimation Techniques
- Pros and cons of Risk Management tools
12.00AM SESSION 16 – PROJECT TECHNOLOGY RISK
- Case Study Exercise
12.30PM Lunch
1.30PM SESSION 17 – IT OUTSOURCING RISKS
- Key IT outsourcing drivers & risks
- Lessons from global experience and Australian case studies
- HB 240:2000 Guidelines for managing risk in outsourcing
- Key Success Factors
- “Textbook Example”
2.10PM SESSION 18 – IT OUTSOURCING RISKS
- Case Study Exercise
2.40PM Afternoon Coffee
3.00PM SESSION 19 – LESSONS FROM SUCCESSFUL AND FAILED IT PROJECTS
- IT Project Failure Rates
- Failed IT Projects – Case Studies
- Analyses of Reasons for Failure
- 10 Key IT Project Success Factors
3.40PM SESSION 20 – LESSONS FROM SUCCESSFUL AND FAILED IT PROJECTS
- Case Study Exercise
4.00PM SESSION 21 – REVIEW OF CASE STUDY
4.40PM Q&A
Summary
End of Workshop
How to register?
On the web: Please complete the template at the bottom of this page and click the submit button OR
Call Montrose on +61 2 9212 0300
Payment
Workshop fee for two-day workshop: $1995 plus GST
Payment may be made by credit card or Montrose will invoice your organisation.
Places are not assured until payment is received.
Cancellations and non-attendance: should the nominated person be unable to attend, a substitute delegate is welcome at no extra charge, alternatively credit for the full value of the registration will be put towards a future Montrose event. For any event cancelled by Montrose, registration fees are fully refundable.